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Shipping & Returns

Shipping Policy

Shipping is charged according to Royal Mail's pricing policy. Shipping costs are automatically calculated according to weight, size and destination. To get a no obligation estimate of shipping costs simply add what you want to your shopping cart and click the "Estimate shipping" button. Alternatively visit Royal Mail and check out how their pricing works.

We will despatch your order right away. We normally despatch on the same day if the order is received before 4pm GMT, or the next day if after 4pm (excluding Sundays).

Orders to Ireland or the UK should take 1-2 business days, orders to the rest of the world should take 10-14 days - although sometimes quicker.

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

If you wish to exchange a product, for example if you have ordered the wrong size or colour, we are able to exchange, however there will be a £2 handling fee plus the price of the postage.

If you wish to return a product then please be aware that when you purchase online, you have a statutory right to return a product (other than perishable product) up to 7 days after your order has been delivered (cooling off period). We can change or cancel an order up until it is dispatched. If the order has been dispatched, you can return the item to us and we will organise a refund (excluding any shipping costs to you or return delivery cost). If an item is damaged or faulty please contact us and we will organise a replacement or refund. Damages/breakages must be reported within 3 days and supported with photographic evidence for insurance purposes. You can post your goods to: 27/29 Main Street, Portrush, Co. Antrim, Northern Ireland BT56 8BL.

Please include your reference/invoice number.

Phone: 028 7082 3203
Email: Contact Us
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